About us 

In 2015, Cynthia Rich, CEO and founder of Sapphire Virtual Solutions LLC, embarked on a transformative journey that would redefine the concept of work-life balance. As a full-time student and devoted wife, she yearned for a flexible employment solution that could accommodate her dual responsibilities. Fueled by her entrepreneurial spirit and determination, Cynthia took the leap and founded her own virtual call center. This bold venture not only empowered her to seamlessly integrate her academic pursuits and family commitments but also paved the way for others seeking similar flexibility in their careers.

With a vision to revolutionize the traditional notions of work, Cynthia's virtual call center swiftly gained traction, attracting individuals from diverse backgrounds eager to reclaim control over their schedules. Through her innovative approach and unwavering dedication, she fostered a community where individuals could thrive both personally and professionally. Cynthia Rich's story serves as a testament to the boundless possibilities that arise when one dares to challenge conventional norms and pursue their dreams with passion and resilience.